Michael was very easy going with our group. We were a mixed group of people who had some hunting knowledge and others who have never handled a gun. He was patient with all our questions. Also, Michael brought several different conceal carry and full sized handguns for the group to "get a feel" of different sizes/styles. The time passed quickly. A few weeks later, Michael took several of the group out to a range so they could fire their first gun. He had an excellent plan of starting off with a few 22 handguns eventually working up to larger calibers. While I didn't attend, my wife said he was very helpful in his instructions and each participant gained confidence in their ability to properly use a handgun should the need ever arise.